Network Optix has named Paragon Micro, a leading IT solutions provider, as our premier cloud service delivery partner in North America. This strategic partnership marks a major milestone in Network Optix’s continued expansion across the region and supports our mission to deliver scalable, cloud-first video solutions that meet the diverse needs of our customers and partners.
As the first partner to adopt our new cloud-centric market strategy, Paragon Micro will lead the delivery of Nx Witness Enterprise, Network Optix’s flagship Video Surveillance as a Service (VSaaS) offering, across North America. Leveraging its deep expertise in IT and managed services, Paragon Micro will manage transactions and onboarding, and provide ongoing support for both resellers and end users. This collaboration ensures faster, more streamlined deployments of Nx Witness Enterprise and empowers our reseller ecosystem with a seamless path to deliver advanced, cloud-based video surveillance to their customers.
“Our partnership with Paragon Micro accelerates our ability to bring Nx Witness Enterprise to the North American market, providing the scalability and support our customers need,” said Josh Glover, North America Solutions Director at Network Optix. “By leveraging Paragon Micro’s channel expertise, we’re able to deliver stronger support and a superior customer experience.”
While Nx Witness Enterprise remains the core offering delivered through this partnership, it also provides Network Optix with valuable insight into how resellers interact with our cloud-based infrastructure tools, most notably Nx Connect, our subscription management portal. These early engagements are already helping us identify opportunities to further streamline the partner experience and enhance the tools that support our growing ecosystem.
“Partnering with Network Optix allows us to expand our portfolio with high-demand video surveillance solutions that meet the evolving needs of our customers,” said Jeff Lyons, Vice President of Solutions & Services at Paragon Micro. “Nx Witness Enterprise not only complements our existing offerings but also positions us to deliver greater value to our partners and end users.”
This partnership is a key step in Network Optix’s strategy to grow its North American presence and enable more partners and managed service providers to take advantage of Nx Witness Enterprise. By combining Paragon Micro’s operational excellence with Network Optix’s cutting-edge video technologies, we’re making it easy for organizations to offer and deploy advanced, cloud-based video surveillance solutions with confidence.
About Network Optix
Network Optix (Nx) is a global leader in video software, powering enterprise-scale solutions that turn video into actionable intelligence. With over a decade of innovation behind us, we help partners build scalable, data-driven video products trusted worldwide.
About Paragon Micro
Paragon Micro is a full-service IT solutions provider delivering hardware, software, cloud, and managed services to public and private sector clients. ISO 9001:2015 certified, Paragon Micro is known for exceptional service and solutions tailored to customer needs.